Privacy Policy for Avenel Auto Body

Effective Date: 29-March-2025

At Avenel Auto Body, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://avenelautobody.com/, request our services, or interact with us.

1. Information We Collect

We may collect the following types of personal information when you use our website or services:

  • Personal Identifiable Information (PII): This includes your name, email address, phone number, and vehicle information that you provide when you contact us for a service estimate or inquire about our services.
  • Non-Personal Information: This includes information such as your browser type, device type, IP address, and browsing history on our website, which helps us improve your experience.

2. How We Use Your Information

The information we collect is used to:

  • Provide Services: To respond to your inquiries, provide auto repair estimates, and assist with scheduling appointments.
  • Improve Website Functionality: To analyze how our website is used, improve user experience, and maintain site performance.
  • Marketing and Communication: To send you updates on our services, promotions, or other relevant information that may interest you. You may opt-out of marketing communications at any time.
  • Customer Support: To provide assistance and ensure we meet your service expectations.

3. How We Protect Your Information

We take the security of your personal information seriously and have implemented reasonable measures to protect it from unauthorized access, alteration, or disclosure. However, please note that no method of online transmission is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

4. Sharing of Information

We do not share, sell, or rent your personal information to third parties, except as necessary to provide services to you or comply with legal requirements. For example:

  • Service Providers: We may share your information with trusted service providers who assist in providing the services you request, such as third-party payment processors or insurance partners.
  • Legal Compliance: We may disclose your information when required by law or in response to a subpoena or similar legal process.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience, personalize content, and analyze how our website is used. You can adjust your browser settings to refuse cookies, but some features of our site may not function properly without them.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can request to access or update your personal information that we hold. Please contact us to make any changes.
  • Opt-out of Marketing Communications: If you no longer wish to receive marketing emails or updates from us, you can opt-out by clicking the “unsubscribe” link in our communications or contacting us directly.
  • Delete Your Information: You can request the deletion of your personal data by contacting us.

7. Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before submitting any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us so that we can remove the information.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed of how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

By using our website and services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

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